19 February A message from the CEO: Stay up to date to stay compliant February 19, 2018 By Reef Admin Real Estate Industry Award 0 Compliance. It's a word that strikes fear into the hearts of many employers. But it goes hand in hand with running an agency – and now with the start of the new Real Estate Industry Award, it's never been more important. At REEF, we try to spend as much time as possible out and about, talking to members about their employment responsibilities. And during our presentations, we often reflect on the diversity of questions our Workplace Relations Advisors field via 15,000 calls per year to our Helpline. From simple requests to complex problems and everything in between, the breadth of advice our team offers to real estate employers is quite astonishing. The common theme that comes through in all these calls is that managing people is hard. It’s not an exact science and there’s no magic formula that will ensure you get it right every time. Real estate employers operate in a fast-paced and stress-filled environment – and are often faced with inflated egos. So keeping the employment relationship on an even keel can be a daily challenge and mistakes are inevitable. I can’t help but think back to my own experiences running an agency for 18 years in Sydney’s Eastern Suburbs. I certainly have battle scars! One of REEF’s key objectives is to help real estate employers minimise the mistakes they make and therefore lower the inherent risk stemming from the employment relationship. I say ‘minimise’, because even the most outstanding bosses make mistakes. In my experience, great bosses rise up from their mistakes by: 1. Acknowledging they made a bad decision, seeking professional clarity and then making a new, better decision quickly OR 2. Acknowledging a blind spot that needs to be addressed and then, after informing themselves, doing something about it without procrastinating. At REEF, we work hard to keep the advice we provide via the Helpline and the information we distribute as uncomplicated as possible. This is despite the myriad of complexities that exist in the employment relationship, and the heavy burden of employment legislation and over regulation that confronts our industry. I’ve lost count of the number of times someone has said to me: “Who would want to be a real estate employer?” Smart employers stay up to date with their employment responsibilities and work within the laws as they apply to our industry. It’s no surprise that the ones who regularly cut corners and remain blissfully unaware of their obligations as employers, are the ones that trouble seems to follow. Bryan Wilcox REEF CEO Related A message from the CEO: Beware changing REEF templates I always emphasise to members that they shouldn't change or modify REEF template employment agreements or commission structures without talking to us first. Why? The answer is simple. A message from the CEO: What's happening at REEF It's hard to believe we're halfway through the year. What started as a busy year shows no sign of slowing down. Here's just a few things we've been focused on. A message from the CEO: Employment contracts A question REEF CEO Bryan Wilcox is often asked with whether workplace policies should be included in employment contracts. Here, he explains why it's not recommended. A message from the CEO: Why REEF is ahead of the pack Do a quick Google search and you'll quickly find a long list of employment advisors out there who want to help you – for a hefty fee! – should you find yourself in hot water. But not all advisors are created equal. Guesswork, be gone! People Management System updates Members will benefit from the recent review and comprehensive update of the templates, policies, forms and other documents available via REEF's award-winning People Management System. Protecting confidential information from employee theft As agencies have come to rely more and more on technology, there's been an increase in employees taking important and confidential business information. Comments are closed.